Terms & conditions
INTRODUCTION
These terms of use govern your purchases from, and your use of, the www.koppartrans.com website and forms a contract between you and KPT 47 i Kristinehamn AB, Swedish company registration number SE559213-5494, Bodalsvägen 2, S-681 43 Kristinehamn. By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood the terms of use when using our site.
CONFIRMATION
Once we have received your order we will send a confirmation to your email address. It is therefore important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any future contact you may have with customer services. The order confirmation also serves as proof of purchase.
PAYMENT
You can choose to pay with credit or debit cards.. All payments are handled by third party services, and KPT 47 i Kristinehamn AB does not store any credit card numbers.
PAYMENT BY CARD
Pay with your Visa or MasterCard securely over the Internet. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, we may automatically cancel your order.
Payment by Invoice
When choosing to pay via invoice you can pay today and pay later (within 14 days. It is important that you
are registered to the address where you want delivery to when shopping with invoice.
Klarna
- Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerlandand the Netherlands.
-Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmark and Finland.
- Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
- Direct Debit: Your account will be debited after shipment of the goods or tickets/ availability date of the service or in case of a subscription in accordance with the timelines communicated. You will be notified about the date(s) by email.
- Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
ORDERING
Orders made in another person's name without their consent, or any other action resulting in economic damage to KPT 47 i Kristinehamn AB will be reported to the police. KPT 47 i Kristinehamn AB reserves the right to change prices, and correct incorrect prices on all orders as well as final sales. If a price is obviously incorrect, KPT 47 i Kristinehamn AB reserves the right to cancel the purchase and refund any
amount paid. Private Consumers have the right to return the order within 14 days from receiving the product. The right applies only as long as the product and its original packaging are returned in the same condition as when received. If consumers use their right to send back an order they should contact contact@koppartrans.com for information. Return shipping cost is paid by the consumer. If an item is damaged during transport, KPT 47 i Kristinehamn AB should be contacted within 14 days for information about compensation.
Usually it takes 2 days to process the order and 3-5 business days to ship it . The delivery time may be longer if the product is out of stock.
PRODUCT
KPT 47 i Kristinehamn AB has the right to adjust prices, and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the watch. The pictures may differ depending on lighting conditions and the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.
DELIVERY AND CANCELLATIONS
KPT 47 i Kristinehamn AB ships worldwide. Deliveries are made in cooperation with the postal services and their partners in other countries around the world. You have the right to cancel purchases and return delivered goods by contacting Koppartrans within 14 days from receiving the goods, provided that the goods are unpacked and in the same condition as when you received them. However, KPT 47 i Kristinehamn AB is not responsible for the return shipping. In cases where you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfill the order it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with KPT 47 i Kristinehamn AB by email. If a product has been discontinued Koppartrans has the right to cancel the purchase and refund the payment. Koppartrans will notify the customer of a replacement or equivalent product if available. Please note that import fees, taxes or other duties when a shipment reaches its destinations not included.
COMPLAINTS
It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are correct and not damaged. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged , you shall also contact us within 14 days from receiving the product. Any complaints shall be made to our customer service. Please supply the order number and the reason for complaint and we will get back to you shortly with instructions on how to return the item. Defective products returned to KPT 47 i Kristinehamn AB should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transit. KPT 47 i Kristinehamn AB has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund.
LIABILITY
KPT 47 i Kristinehamn AB responsibility for errors in connection with delivery is limited to existing conditions of sale. KPT 47 i Kristinehamn AB does not carry any responsibility (direct or indirect) for delivery delays, downtime, data loss, additional work or other economic harm.
FORCE MAJEURE
KPT i Kristinehamn AB shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. These circumstances include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers, or criminal activity.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by KPT 47 i Kristinehamn AB or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of KPT 47 i Kristinehamn AB. Content on www.koppartrans.com may include user generated content from for example social media applications. KPT 47 i Kristinehamn AB does not claim any ownership in rights in such content (images, photos and videos etc.) and takes no legal responsibility for it. In case you suspect a violation of copyright or any other right please contact our customer service.
RETENTION OF TITLE
All products remain in KPT 47 i Kristinehamn AB's property until full payment is made.
FRAUD
All attempts at fraud will be reported to the police and KPT 47 i Kristinehamn AB reserves the right to cancel the purchase if any suspicion is raised. These terms and your use of KPT 47 i Kristinehamn AB's website are governed by Swedish law. To the extent permitted by law, Swedish courts shall have exclusive jurisdiction of any dispute arising from these terms of use and your use of the website, subject to KPT 47 i Kristinehamn AB right to prosecute a user at his/her place of residence.
TERMINATION
KPT 47 i Kristinehamn AB reserves the right to terminate your account and/or your use of the www.koppartrans.com website at its sole discretion, for example due to suspected breach of these terms of use. Such termination can be made without prior notice.
AMENDMENTS
KPT 47 i Kristinehamn AB may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and KPT 47 i Kristinehamn AB. You should therefore periodically visit this page to review the then current terms to which you are bound.
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